We recognise sustainable performance starts with people. That is why we believe thriving individuals are the foundation of a thriving organisation. Wellbeing is not a standalone programme—it is embedded in how we work, connect, and grow together.
Our approach is holistic and extends to colleagues and their families. Through thoughtfully designed initiatives, we support physical, mental, emotional, and social wellbeing—helping colleagues maintain balance, build resilience, and stay connected at work and beyond.
Strengthening Our Culture Through Family-Inclusive Experiences
Togetherness is central to how we build a vibrant culture at New World. By extending engagement beyond workplace and colleagues, our family-inclusive approach reflects our belief that success is not only shared among colleagues, but also with the families and loved ones who support us always.
From Family Open Days and community volunteering, to wellness programmes and festive celebrations, we create meaningful opportunities for families to engage, connect, and be part of our journey. These experiences foster pride, joy, and a deeper sense of belonging.
Together, we are building a culture that values relationships, celebrates milestones, and shapes brighter futures—for our customers, our communities, and our families.
Empowering Wellness – The “WE ON WELLNESS” Initiative
At the heart of our culture is a commitment to wellbeing—supporting colleagues not only at work, but also in daily life together with their families. WE ON WELLNESS is a holistic initiative designed to support the physical, mental, emotional, and social wellness of our colleagues and their loved ones.
Through thoughtfully curated experiences—including family movie days, cooking workshops, yoga sessions, and aroma therapy—we extend wellbeing beyond workplace, creating opportunities to connect, rewind and recharge.
Within the workplace, we also champion mental health awareness and provide training that equips our teams to foster a supportive and empathetic environment. These efforts reinforce a shared commitment to wellbeing and help sustain a resilient, high performing culture.
It is our mission to build a workplace where care is visible, inclusion is felt, and wellness is a way of life.
Supporting Diverse Wellness Needs Through Wellness Dollars
In addition to comprehensive medical coverage and annual medical subsidies, our Wellness Dollars offer flexible support tailored to individual wellbeing needs. This initiative enables our people to access approved wellbeing services, products, or equipment that best align with their personal circumstances.
We recognise that wellbeing needs vary across individuals and life stages. Wellness Dollars reflect our dedication to offering practical, inclusive support that helps colleagues stay well and perform sustainably.
New World Volunteer Teams – Giving Back, Together
Volunteering at New World is a practical expression of our values and our commitment to the communities we serve. Through our volunteer teams, colleagues contribute time and effort to causes that matter, translating purpose into action.
From supporting animal welfare and underprivileged children’s programmes, to dedicating time to elderly services, our teams partner with a wide range of organisations to deliver meaningful, sustained impact.
By listening to the values and interests of our people, we ensure that every act of volunteering is relevant and impactful for the community and the colleagues themselves.
Together, we are building a culture of compassion—where giving back is a shared experience that nurtures both the world around us and the hearts within.
A Workplace Designed for Collaboration, Creativity, and Well-Being
At New World, our workplace is designed to enable how we work, supporting collaboration, creativity and wellbeing. Purpose-built as our second headquarter, the space brings together thoughtful design and practical functionality to promote connection, focus and high-quality work.
Modular meeting rooms and open social hubs enable flexible ways of working, while an internal staircase encourages movement and spontaneous interaction across teams and floors. Every detail is crafted to support a vibrant, inclusive culture where ideas flow and people feel energised and connected to deliver their best work.
This is more than a workplace for productivity—it is a platform for progress.